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As a small business operating both as a brick & mortar store and an online retailer, it's standard business practice (and also pretty mandatory) that we have fairly comprehensive written policies.

In saying that, we much prefer just to keep it simple. So if you're looking for our straightforward answers about the general stuff, feel free to click the following links:

Alternatively, you can also contact our friendly team at (250) 716-3331, [email protected], or at 206 Commercial Street in downtown Nanaimo.

For our more comprehensive policies written for legal purposes, please feel free to click on the following links:

Don't worry! There are no hidden catches, terms, or traps to be found by only reading our simple support pages. We just place them on this page to reduce the number of links in our footer!